We have an opportunity to work for our prestige client based in Waltham Abbey. This is a new role within the business, created as the company continues to grow and expand its services. This is a varied role that would suit someone who enjoys working with people, managing sensitive information and providing a high level of administrative support.

The successful candidate will be responsible for supporting the administration of sensitive cases, ensuring information is handled accurately, confidentially and with a professional and empathetic approach.

The hours for this role are 35 hours per week with flexibility on start/finish times. This is a full-time, office-based position with a salary of £25,000 per annum.

Candidates must drive due to the location of our client’s premises.

Responsibilities

• Manage confidential and sensitive communications via email, telephone and internal systems.
• Handle sensitive enquiries in a professional and empathetic manner.
• Prepare and maintain documents, letters and reports.
• Accurately record and update information on internal systems.
• Review and process relevant supporting documentation.
• Maintain accurate and confidential records.
• Liaise with internal teams to ensure matters are progressed efficiently.
• Ensure all work is completed in line with company policies and procedures.
• Undertake any other duties as required by your Line Manager.

Essential Skills

• Proficient in Microsoft Office, particularly Word and Excel.
• Excellent verbal and written communication skills.
• Strong organisation and attention to detail.
• Ability to handle confidential information with discretion.
• Professional, calm and empathetic approach.
• Ability to manage and prioritise a varied workload.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion. We appreciate your interest and wish you the best of luck in your job search.