Credit Controller – Permanent – based in Milton Keynes, MK9 (Hybrid)

Job Purpose:

We are seeking an experienced Credit Controller to join a well-established specialist business within the industrial automation sector, based in Milton Keynes. This is a permanent, full-time position offering hybrid working within a professional and customer-focused environment.

As part of the Credit Control team, you will take ownership of your own sales ledger, keeping debt under control and maximising cash collection while supporting the sales function with sound credit decisions. You will be the main point of contact for customers on account matters and will work alongside internal departments to resolve queries and reduce credit risk.

The position would suit a dependable, highly organised credit professional who brings drive and initiative, takes a disciplined approach to detail and enjoys working towards monthly collection targets.

Main Duties and Responsibilities:

• Take ownership of an allocated sales ledger, chasing outstanding balances to ensure payments are received on time.
• Contact customers by telephone and in writing to recover overdue debts.
• Agree payment settlements with customers on overdue balances and authorise the release of held orders where appropriate.
• Respond to customer account queries, working with internal departments to reach a prompt resolution.
• Review customer credit risk on a regular basis and set up new credit accounts.
• Determine and manage suitable credit limits for customers.
• Work with the sales team to find commercially sensible solutions when extending credit to customers.
• Reduce the company’s exposure to credit risk, escalating matters where required.
• Keep detailed and current records of all customer contact and collection activity within the relevant systems and reports.
• Complete ad hoc tasks set by the Credit Supervisor or Credit Manager to help meet monthly collection targets.
• Provide cover for colleagues within the Credit Control team during periods of absence.

Person Specification:

• Excellent verbal and written communication skills.
• Proactive problem-solver, able to resolve account queries effectively.
• Well organised and dependable.
• Thorough, disciplined and detail-focused, with the ability to analyse logical and detailed data.
• Committed to following clearly defined processes.
• Driven, with initiative and vision.

Experience:

• Previous credit control experience is essential.
• A good standard of education, including GCSE English and Maths at grade A–C (or equivalent), is essential.

Hours of Work:

• Monday – Friday (37.5 hours)

Work Location:

• Milton Keynes (Hybrid)

Benefits:

• Competitive salary package.
• Performance Bonus: Monthly commission scheme linked to individual performance and targets.
• Annual Leave: 25 days’ holiday, rising with service to 30 days, with the option to buy or sell up to five days, plus up to five additional days’ holiday in an anniversary year.
• Pension, Life Assurance & Shares: Group personal pension with a 5% employer contribution, life assurance at 2x salary and eligibility for free shares after three years’ service.
• Health & Wellbeing: Cashback wellbeing scheme, 24/7 Employee Assistance Programme, Mental Health First Aiders and discounted gym memberships.
• Learning & Development: One hour of protected development time each week.
• Family & Lifestyle: Enhanced maternity and paternity leave, paid volunteering time, workplace giving opportunities and a salary sacrifice cycle scheme.
• Recognition & Rewards: Discretionary on-the-spot and values-based awards, long-service milestone gifts, referral bonuses and an employee discounts portal.

If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities.

Disclaimer – Oasis Business Personnel Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.