Credit Controller

Location: Milton Keynes
Salary: £30,000
Working Pattern: Hybrid

Reed Accountancy are delighted to be supporting a well-established and growing organisation in their search for a Credit Controller to join their finance team based in Milton Keynes.

About the Job

As Credit Controller, you will take ownership of a varied and busy ledger, ensuring outstanding invoices are collected efficiently while maintaining positive relationships with customers. Working closely with both internal departments and external clients, you will be responsible for managing the collection process from start to finish, resolving payment queries, assessing credit risk, and helping to minimise bad debt exposure. This role would suit someone who enjoys a proactive approach to credit management and is confident communicating with customers at all levels.

Key responsibilities include:

• Managing a portfolio of customer accounts and ensuring timely collection of outstanding invoices.
• Chasing overdue debts by telephone and email while maintaining professional customer relationships.
• Monitoring aged debt reports and taking appropriate action to reduce overdue balances.
• Investigating and resolving invoice, billing and payment disputes efficiently.
• Reviewing and processing credit applications.
• Assessing customer creditworthiness and monitoring credit limits.
• Negotiating payment plans and settlements where appropriate.
• Working closely with sales, operations and finance teams to resolve account queries.
• Maintaining accurate customer records and collection notes.
• Supporting month-end reporting and wider credit control activities.
• Assisting with credit risk management and helping to minimise potential bad debt.

About You

The successful candidate will be an experienced Credit Controller who enjoys building strong relationships and working in a fast-moving environment. You will be a confident communicator with excellent organisational skills and the ability to manage multiple priorities simultaneously. You will take pride in delivering a high standard of customer service while remaining focused on achieving collection targets and improving cash flow. Whether you are looking to take the next step in your Credit Control career or are seeking a new challenge within an ambitious organisation, this opportunity offers excellent long-term potential.

What You Need to Succeed

To be considered for this opportunity, you should possess:

• Previous experience within a Credit Control or Accounts Receivable environment.
• Experience managing a high-volume ledger.
• Strong communication and negotiation skills.
• Excellent attention to detail and organisational abilities.
• The confidence to challenge and influence customers professionally.
• A proactive and solutions-focused mindset.
• Strong systems experience and good working knowledge of Microsoft Excel.
• The ability to build effective relationships with both internal and external stakeholders.
• Experience using NetSuite would be highly advantageous, although candidates with strong Credit Control experience gained on other systems are also encouraged to apply.

Next Steps

Apply today or contact Reed Accountancy for a confidential discussion regarding this opportunity. Due to the expected level of interest, suitable applicants are encouraged to apply as soon as possible.