Credit Controller Salary: £30,000 per annum Location: Hinxworth Working Hours: Monday to Friday, 9:00am to 5:30pm, with a one hour lunch break Contract: Full time, permanent Start Date: ASAP The Opportunity We are recruiting for an experienced Credit Controller to join a busy finance team on a permanent basis. This is an excellent opportunity for someone with previous credit control experience who is confident managing customer accounts, monitoring outstanding payments and maintaining strong customer relationships. The successful candidate will have excellent attention to detail, strong Excel skills and a professional, friendly approach to communication. Key Responsibilities * Follow established credit control and debt collection procedures. * Ensure customer payments are received within agreed timescales while maintaining positive customer relationships. * Review and approve sales orders against agreed customer credit limits, working with the relevant teams to resolve any issues. * Ensure invoices and credit notes are accurately processed and customer account balances are reconciled. * Resolve account queries with customers and internal sales teams, ensuring records remain accurate and up to date. * Proactively follow up on outstanding accounts to achieve timely payment. * Monitor debtor balances and work towards reducing debtor days. * Maintain a courteous and professional approach when communicating with customers and internal stakeholders. * Ensure customer accounts are maintained accurately and financial procedures are followed. * Process new credit applications and maintain organised credit files containing all relevant documentation. * Accurately process and allocate BACS transactions, cheque receipts and credit card payments to the relevant customer accounts. * Maintain detailed records of collection activity within the finance system to support account reviews and credit risk assessments. * Prepare and distribute monthly customer statements. * Report any credit control concerns, collection issues or other relevant matters to the line manager. * Assist with ad hoc financial analysis and reporting as required by senior management. * Undertake cross training in other areas of accounts to provide cover during periods of absence, holidays or increased workload. Skills and Experience The ideal candidate will have: * Previous experience working in a credit control role. * Strong attention to detail and a high level of accuracy. * Essential Excel experience. * SAP experience, which would be advantageous. * Excellent communication skills and a warm, friendly telephone manner. * A proactive approach to managing outstanding payments and resolving queries. * The ability to work effectively as part of a team while managing their own workload. * Good organisational skills and the ability to maintain accurate financial records. Benefits • 25 days annual leave. • Free, plentiful on site parking. • Staff discount. • Pleasant rural working location. • Christmas and summer staff events. Please note: This is an office based position, working Monday to Friday. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT’s Privacy Policy for details on how we manage your data