HR Operations Specialist (FTC)

Birmingham | Fixed-Term Contract - Hybrid

Are you an experienced HR Operations professional with a passion for process improvement and transformation?

I am partnering with a leading organisation to appoint an HR Operations Specialist to lead a high-profile project focused on redesigning and modernising HR service delivery.

Working across a complex multi-site environment, you'll review and streamline end-to-end employee lifecycle processes, improve HR systems and workflows, and help design a new HR Operations model that delivers greater efficiency, consistency and service excellence.

Key Responsibilities

• Review and redesign HR operational processes across recruitment, on-boarding, employee changes, absence management and leavers.
• Analyse current HR and payroll workflows, identifying opportunities to improve efficiency and service delivery.
• Develop and support the implementation of a new HR Operations operating model.
• Optimise HR systems, processes and data management.
• Establish meaningful service standards, KPIs and performance measures.
• Partner with stakeholders to drive change and embed new ways of working.

About You

• CIPD Level 5 qualified (or equivalent experience).
• Significant experience in HR Operations, Shared Services or HR Service Delivery.
• Strong process improvement, HR Systems and transformation experience.
• Excellent understanding of the employee lifecycle processes and HR systems.
• Able to influence stakeholders and challenge the status quo and deliver change.

Why Apply?

This is a fantastic opportunity to shape the future HR operating model of a well-regarded organisation, leaving a lasting legacy while improving the employee experience and operational effectiveness of the HR function.

Interested in finding out more? Get in touch for a confidential conversation.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates