Lead the review and redesign of HR processes across a Not For Profit organisation. Working closely with senior leaders and the People & Culture team, you'll drive service improvements, streamline ways of working and enhance the use of HR systems, technology and AI. This is a fantastic opportunity for an experienced HR Operations professional to play a key role in a significant programme through to March 2027.

Client Details

Fixed-Term Contract to March 2027 | Birmingham | Up to £55,000

Michael Page is delighted to be partnering with a well-established Not For Profit organisation to recruit an HR Operations Specialist on a fixed-term basis until March 2027.

This is an exciting opportunity for an experienced HR Operations, People Services or Shared Services professional to play a key role in a significant people transformation programme. Working within a collaborative and supportive People & Culture team, you will lead the review and redesign of HR processes, systems and ways of working, helping to create a more efficient, streamlined and customer-focused service.

Description

Reporting into a supportive senior leader who offers autonomy and trust, you will:

• Lead the review, redesign and centralisation of HR operational processes across the employee lifecycle.
• Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and efficiency.
• Work closely with senior leaders and stakeholders to embed new ways of working.
• Support organisational change and transformation activity across a complex, multi-site organisation.
• Improve the utilisation of HR technology, systems and AI to enhance both operational effectiveness and employee experience.
• Develop consistent processes, policies and standards across the organisation.
• Use data and insight to identify trends, improve performance and support decision-making.

Profile

We are looking for a proactive and self-motivated HR professional who can quickly build credibility and deliver results.

You will ideally have:

• Experience within HR Operations, People Services, Shared Services or a similar HR transformation-focused role.
• A track record of leading process improvement, transformation or service redesign projects.
• Strong stakeholder management skills with the ability to influence at all levels.
• Experience improving HR systems, technology and digital processes.
• The ability to work independently and drive projects forward with minimal supervision.
• Experience within Public Sector or Not For Profit environments would be advantageous.

Job Offer

• Salary up to £55,000 (some flexibility available for the right candidate)
• Fixed-term contract until March 2027
• Hybrid working with 2-3 days on site in Birmingham
• 35.5-hour working week
• Competitive benefits package
• Direct employment with the organisation

If you're an experienced HR Operations professional looking for an opportunity to lead meaningful change within a values-driven organisation, we'd love to hear from you.