Our client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advisorto join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales. Company Benefits: * Quarterly bonus scheme (OTE approximately £1,800 per annum). * End-of-year company performance and project bonus (circa £6,500). * 25 days annual leave plus bank holidays. * Health plan. * Company pension following successful completion of probation. * Comprehensive product and sales training. * Supportive and collaborative team environment. Key Responsibilities: * Managing incoming customer enquiries via telephone, email and online channels. * Building strong relationships with new and existing customers. * Providing advice and recommendations based on customer requirements. * Preparing quotations, processing orders and maintaining accurate customer records. * Proactively following up enquiries and quotations to maximise sales opportunities. * Identifying opportunities to introduce additional products and services where appropriate. * Undertaking outbound contact with existing, lapsed and prospective customers. * Resolving customer queries and providing a consistently high level of service. * Maintaining accurate CRM records and managing sales activity effectively. * Collaborating with internal teams to ensure an excellent customer experience. Experience and Skills Requirements * Previous experience in a sales, customer service, account management or client-facing role. * Strong communication and relationship-building skills. * Proven ability to work towards targets and deliver excellent customer service. * Confident telephone manner and ability to engage with customers effectively. * Excellent organisational skills and attention to detail. * Comfortable using CRM systems and Microsoft Office applications. * Commercial awareness and a proactive approach to identifying opportunities. * Self-motivated, positive and results-driven attitude. * Ability to work independently and as part of a team. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted