Business Support Officer We are looking for a Business Support Officer to provide administrative support to a Children's Sensory and Physical Needs Service. You will support outreach teams by processing referrals, updating children's records and helping ensure the smooth running of the service. Key responsibilities Process referrals and maintain accurate children's records. Provide general administrative support, including emails, filing and data entry. Handle telephone calls and enquiries from parents, carers and colleagues. Arrange meetings, take minutes and manage team diaries. Update electronic systems and collate information as required. Handle confidential information in line with data protection requirements. Essential requirements At least three years' office or clerical experience. Good organisational and communication skills. Experience managing workloads and meeting deadlines. Confident using Microsoft Office, including Word, Excel and Outlook. GCSEs in English and Maths, or equivalent. Experience using SIMS is beneficial, but a willingness to learn is acceptable