Expleo are proud to work with one of the most respected Asian car manufacturers within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and popular electric vehicles. We are looking for a Warranty Analyst to process warranty claims submitted by dealer network. The role of Warranty Analyst is offered on a contract basis, based at the Head Office of a Global Automotive OEM in Hertfordshire, and offers hybrid working, 3 days in the office and 2 work from home Main tasks of the Warranty Analyst: * Deployment of warranty and technical goodwill policy to dealers in the market * Ensure accurate and consistent interpretation of European Warranty Policies & Procedures Manual * Maintain the relationship with the Technical Parts teams as well as customer service * Manage dealers to submit high quality queries for specific concern types * Manage vehicle rework with allocated dealers * Submit final warranty claim Essential Skills / Requirements for the Warranty Analyst role: * Warranty experience at manufacturer level within the automotive Industry * Good communication skills / relationship building * Good PC skills * Full UK Driving Licence To meet with current legislation, right to work checks will be carried out to ensure candidates are eligible to work within the UK. You must be eligible to work in the UK without requiring sponsorship. For further information, please contact Jacquie: (phone number removed) or (url removed)