REED are actively recruiting for a Warranty Administrator working for a Bournemouth based Local Car Dealership. The role includes manages vehicle warranty claims, processes manufacturer or extended warranty paperwork, and ensuring accurate workshop invoicing.

Warranty Administrator

up to £32,000 OTE Competitive Salary (uncapped)

Bournemouth Monday - Friday 08.00-18.00 1 hour lunch

Role Overview & Responsibilities

Key Responsibilities

• Submitting, monitoring and processing vehicle warranty claims.
• Ensuring claims comply with manufacturer policies and procedures.
• Managing warranty-related paperwork and maintaining accurate records.
• Processing workshop invoices and repair billing.
• Updating service and warranty databases.
• Liaising with service advisors, technicians, customers and manufacturers.
• Resolving claim queries and obtaining authorisations for repairs.
• Ensuring the dealership receives prompt reimbursement for warranty work.

Key Skills Required

• Strong administration and organisational skills.
• High attention to detail and accuracy.
• Ability to work with manufacturer systems and spreadsheets.
• Excellent communication and customer service skills.
• Experience within the motor trade, service department or warranty administration is highly desirable.
• Good understanding of invoicing and documentation processes.

Benefits

• Family-owned business culture, with a focus on teamwork, integrity and employee development.
• Regular appraisals and ongoing professional support to help employees achieve their career goals.
• Employee discounts and staff benefits, frequently highlighted by employees as a benefit of working for the group.