Warranty Administrator - Fully Remote

Location: Remote - UK

Salary: Up to £30,000 per annum, depending on experience

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 08:30-17:30 - 42.5 hours per week

Benefits: Fully remote working, birthday leave, pension, life assurance and ongoing training

Right to Work: Applicants must have the right to work in the UK.

VEHICLE WARRANTY & CLAIMS EXPERIENCE IS A MUST

Bring your automotive warranty experience to a fully remote role with regular weekday hours and a comprehensive benefits package.

ISQ Recruitment is working on behalf of a well-established automotive business seeking an experienced Warranty Administrator. You will support a busy aftersales team, keeping warranty claims, invoicing and service administration accurate, organised and on schedule.

This opportunity would suit someone with a background in motor trade administration who enjoys resolving queries, takes pride in getting the details right and works confidently from home.

The Role

• Process warranty claims and warranty invoices, ensuring supporting records are accurate and complete.
• Handle retail invoicing and account costing for completed service and repair work.
• Investigate invoice queries and resolve discrepancies with the relevant teams.
• Maintain service records and organise associated documentation.
• Prepare quotations and support the processing of service paperwork.
• Work closely with service colleagues to keep daily administration running smoothly.
• Respond professionally to customer and internal enquiries.

What We're Looking For

• Previous administration experience within the automotive or motor trade sector.
• Experience handling warranty claims and warranty invoicing.
• A working knowledge of retail invoicing and account costing.
• Strong attention to detail and the ability to manage competing deadlines.
• Confidence using computer systems and maintaining accurate digital records.
• Clear communication skills and a helpful, collaborative approach.
• The ability to organise your workload independently while staying connected with colleagues.

What's on Offer

• Salary of up to £30,000 per annum, depending on experience.
• Fully remote working with Monday-to-Friday hours.
• 23 days' annual leave plus bank holidays and an additional day off for your birthday.
• Increased annual leave with long service.
• Company pension and death-in-service cover.
• Enhanced maternity and paternity pay.
• Employee assistance and wellbeing support, including online GP access.
• Ongoing training, mentoring and development opportunities.
• Regular performance reviews and employee recognition programmes.

Successful applicants may be required to complete a satisfactory DBS check.

Apply

If you have automotive warranty experience and are looking for your next opportunity working remotely, we would like to hear from you.