Customer Service Advisor

Orpington | £28,000 - £30,000

Fantastic opportunity to join a growing business offering excellent training, career progression and a great team culture!

Have you gained some office experience and are now looking for your next career move?

Would you enjoy a varied role where you can build relationships, help customers and take on more responsibility?

Looking for a friendly, supportive employer who offers great benefits, training and long-term career opportunities?

If yes, this could be the perfect next step for you. Apply now for immediate consideration!

Great opportunity to join a successful, expanding business with an excellent reputation and a fantastic working environment.

Despite continued growth, the company has maintained its family-feel culture, with a real focus on supporting employees, developing their skills and recognising their contribution.

In this role, you will become a key member of a busy customer service team, helping customers with enquiries, organising appointments and making sure everything runs smoothly.

A varied position combining customer service, administration, problem-solving and working closely with colleagues across the business.

Day to day, you will be:

• Handling incoming calls and emails, helping customers with enquiries and requests
• Booking appointments and coordinating schedules
• Liaising with different departments to ensure customers receive the support they need
• Following up on enquiries, providing updates and ensuring everything is resolved
• Updating customer information and maintaining accurate records
• Helping the wider team with administration and the smooth running of daily operations

What makes this a great opportunity?

• £28,000 - £30,000 salary
• Monday to Friday working hours!
• Up to 25 days holiday plus bank holidays
• Excellent training and career development opportunities
• Friendly, supportive team and a great company culture
• Employee discounts, rewards and recognition schemes
• Wellbeing support and employee assistance programme
• Regular company events
• Free on-site parking

Who would this role suit?

An ideal opportunity for someone who has gained experience in an office environment and is looking to develop their career.

Perhaps you are currently working in administration, reception, customer service, sales support or a general office role and are ready for something new.

You will enjoy speaking with people, be confident using computers and emails, have good organisational skills and be comfortable managing a variety of tasks throughout the day.

You do not need to have worked in this exact type of role before. A positive attitude, good communication skills, attention to detail and willingness to learn are what really matter.

Working Hours:
Monday to Friday, 8.30am - 5.00pm

Office based in Orpington, with free parking on site.

Salary:
£28,000 - £30,000 depending on experience.

This is the perfect opportunity for someone looking to take the next step from their first or second office role, gain new skills and build a long-term career with a successful, growing employer.

Apply with your CV now for immediate consideration!

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