Are you an experienced Customer Service Advisor and are used to working in a fast paced environment? Would you like to work for an award winning business who are going through a period of growth? There is a salary of £27,000 along with many great benefits, an immediate start is available.
The Role:
* Quoting customers, advising stock levels, giving product advice, sourcing and suggesting products ideas. * Making outbound calls to existing customers. * Managing day-to-day emails in a timely manner. * Updating internal system data. * Liaising directly with suppliers by phone and email to gain product/pricing information. * Liaising with the relevant internal/external contacts and customers regarding any issues with customer orders. * Analysing spreadsheets to monitor customer spend and investigating the potential for future sales. * Although mainly inbound calls, the successful candidate would be expected to make some outbound calls as well. * To work as an integral member of the Sales Team and be prepared to offer support and help to all colleagues.
About You:
* Strong IT and administrative skills. * Confident telephone manner. * The ability to work efficiently under pressure, including prioritising workload to ensure deadlines are met. * Previous experience of working in an office environment is essential. * Possessing excellent written/numerical and communication skills. * Being organised and able to work both independently and as part of a team
Benefits:
* 21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays * Salary of £27,000 * Extra free days holiday if you book and use 5 consecutive holidays between Jan-May * Birthday Holiday * Early Finish of 4.30pm every other Friday * Working hours of 9am until 5.30pm * Free parking * Company Pension * Electric Car Salary Sacrifice Scheme * Cycle to Work Scheme * Healthcare Cash Plan * Long Service Awards * Referral Programme * Discounts on in-house purchases * Discounts on Gym Membership/Spa treatments * Volunteering Days * Company Events