Due to an increase in business Senior Salmon are looking for a Transport Administrator to join our clients team on a temp to perm basis Key Responsibilities: • Booking customer appointments • Coordinating and scheduling surveyors and field-based staff • Planning daily workloads and maximising efficiency of appointments • Handling customer enquiries and insurance claims • Managing complaints and resolving customer issues • Processing documentation and maintaining accurate records • Updating internal systems and ensuring all customer information is kept up to date • Liaising with internal departments to ensure work is completed within agreed timeframes Requirements: • Minimum 9 months' experience within administration, scheduling, logistics, customer service, or call handling • Excellent communication and telephone skills • Strong organisational and planning abilities • Experience coordinating appointments, routes, workloads, engineers, drivers, surveyors, or field-based teams • Ability to manage difficult conversations professionally • Confident using computer systems and managing multiple tasks simultaneously • Previous experience within route planning, transport planning, dispatch, logistics administration Working Hours: • Monday to Friday • 9:00am - 5:00pm • 37.5 hours per week