Part Time Customer Service Representative

We are currently recruiting for a temp to join a well established company based in Newbury.

This role is on a temporary basis to start ASAP, on an ongoing basis so you must be able to commit to that.

Part time - 17.5 hours per week, 3.5 hours on a Wednesday and 7 Hours on a Thursday and 7 Hours on a Friday.

£14.50 per hour

We're looking for a proactive and customer-focused professional to support the team, ensuring excellent service for healthcare customers.

Key Responsibilities

• Accurate contract data entry and management
• Process repair/work orders and manage loan equipment
• Arrange returns, collections, and proof of delivery requests
• Handle customer emails and calls
• Investigate and resolve invoice disputes
• Track and follow up on customer issues through to resolution
• Collaborate with internal teams to deliver exceptional customer service

What We're Looking For

• Previous customer service or order management experience, ideally within a corporate environment
• Strong attention to detail and organisational skills
• Advanced Microsoft Office skills, particularly Excel
• Good ERP system knowledge
• Excellent communication and problem-solving abilities
• Ability to remain calm under pressure and manage multiple priorities

If you have the experience that we are looking for and can commit on an ongoing basis , please apply on line and I will screen your cv and contact you with more information if successful.