Lettings Administrator PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role. Key Responsibilities as a Lettings Administrator: * Providing comprehensive administrative support to the lettings team * Managing and maintaining accurate records and documentation * Handling enquiries via phone, email, and in person * Coordinating appointments and property viewings * Conducting property viewings with prospective tenants * Assisting with tenancy paperwork and compliance processes * Supporting the team in day-to-day lettings activities * Delivering excellent customer service at all times Skills & Experience Required as a Lettings Administrator: * Strong administrative and organisational skills * Good typing and IT proficiency * Excellent communication and interpersonal skills * Confident in dealing with a variety of people and situations * Ability to manage challenging or sensitive situations professionally * A proactive attitude and willingness to learn and progress * Full UK driving licence (preferred, for property viewings) Personal Attributes * Professional and approachable manner * Reliable and detail-oriented * Able to work both independently and as part of a team * Positive attitude with a desire to develop within the lettings industry Working Hours: Monday to Friday: 9:00am – 5:30pm Every other Saturday: 9:00am – 4:00pm Salary £26,500 - 27,500 per annum