A strategic account management role focused on managing and growing relationships with major broadcast and digital media customers. You'll lead commercial negotiations, analyse market and usage data, uncover new revenue opportunities and help shape licensing strategy in a fast-paced, stakeholder-rich environment.

Client Details

A market-leading music rights and royalties organisation that helps ensure creators are paid when their music is performed, broadcast or streamed. Operating at the intersection of music, technology and data, the business supports millions of works and thousands of rights holders globally.

Description

• Act as the main point of contact for dedicated broadcast and digital customers, providing excellent customer service for a portfolio of managed accounts
• Lead negotiations with these customers, ensuring they have the required licences in place to deliver their services, proactively identifying and resolving gaps in their licensing requirements
• Determine the overall approach for each commercial negotiation, ensuring positions are in line with agreed strategy
• Carry out or oversee data analysis of financial data and music usage, viewing trends and other key factors to support negotiations
• Lead the business input into contractual negotiations, working closely with Legal to resolve drafting issues
• Support senior management in negotiations with larger customers as required
• Collaborate with internal stakeholders including Finance and Operations to support critical processing activities (e.g. reporting and invoicing) and distribution assurance checks
• Prepare papers for member advisory groups to secure buy-in to recommended approach and present these papers where appropriate
• Identify new business opportunities and convert these into licences.
• Support senior management in the development of broadcast and digital licensing strategy
• Contribute to the annual budget setting process, with supporting analysis and the provision of regular performance updates and re-forecasts

Profile

Essential:

• Previous experience of negotiation and account management
• Ability to understand and interpret complex data, and present detailed information clearly and concisely
• A good understanding of all Microsoft Office software
• Persuasive and assertive communicator, able to establish a credible rapport and communicate effectively with customers
• Target orientated, highly motivated and able to work in a fast-paced environment
• Excellent numeracy and literary skills

Desirable:

• Knowledge of relevant industries and music rights, including good understanding of copyright law
• Experience in using a CRM

Job Offer

• £45,000-£50,000 base (depending on experience) + bonus
• Hybrid working - 2 days/week in London office
• Generous Benefits Package