This is a Key Account Manager role focused on growing and retaining a portfolio of enterprise customers through strategic relationship management, renewals, and identifying upsell and cross-sell opportunities. You'll work closely with senior stakeholders, own account growth plans, and drive revenue expansion within an established client base.

Client Details

Our client is a global technology and creative solutions company that helps some of the world's leading brands enhance their brand experience through digital assets, design technology, and enterprise software solutions. They operate internationally, serving enterprise customers across multiple industries, and are known for combining innovation, creativity, and technology to drive customer engagement and business growth.

With a strong presence across EMEA and a collaborative sales culture, the company offers employees the opportunity to work with well-known global brands while benefiting from significant career development, training, and uncapped earning potential.

Description

• Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion
• Identify and close upsell and cross-sell opportunities through strategic account planning and consultative selling
• Build strong relationships with senior stakeholders, acting as a trusted advisor to customers
• Lead renewals, commercial negotiations, and account growth discussions to achieve revenue targets
• Maintain accurate pipeline management, forecasting, and CRM records while collaborating with internal teams to maximise customer value.

Profile

• Proven experience in Account Management, Customer Growth, SaaS, Technology, or Digital Media sales, with a strong track record of achieving and exceeding revenue and retention targets
• Skilled in upselling, cross-selling, and strategic account planning, with the ability to uncover growth opportunities within existing enterprise customers
• Confident engaging and influencing senior stakeholders, using a consultative approach to build long-term customer relationships
• Commercially driven, proactive, and highly organised, with strong negotiation, communication, and presentation skills
• Experienced using CRM platforms (ideally Salesforce) to manage pipelines, forecast accurately, and drive account growth

Job Offer

• Competitive salary with uncapped commission, providing strong earning potential for high performers
• Hybrid working and generous holiday benefits, supporting work-life balance
• The opportunity to work with global enterprise brands in a dynamic technology and creative solutions environment
• Structured onboarding, ongoing training, and clear career progression opportunities within an international organisation
• Access to employee recognition programmes and a collaborative, innovative company culture.