RLS Scheme Manager (Retirement Living Services)

Location: Warrington
Pay Rate: £18.63 per hour (via Hays)
Contract: 3-Month Rolling Contract with Potential for Extension or Permanent Appointment
Working Pattern: Full-Time, 37 Hours per Week, 5 Days On-Site

Your new company

An established and community-focused housing provider is seeking an experienced RLS Scheme Manager to join one of its retirement living schemes in Warrington. With a strong reputation for delivering high-quality housing services and supporting residents to live independently, the organisation offers a welcoming environment where resident wellbeing sits at the heart of everything they do.

Your new role

As RLS Scheme Manager, you will be responsible for the day-to-day management of a retirement living scheme, ensuring residents receive a safe, supportive and high-quality housing service. Acting as a visible presence within the scheme, you will build positive relationships with residents whilst ensuring the effective management of housing, wellbeing and compliance responsibilities.

This is an excellent opportunity to join a supportive team on a 3-month rolling contract with the potential for extension or a permanent opportunity for the right candidate.

Key duties will include:

• Managing the day-to-day operation of a retirement living scheme.
• Supporting residents to maintain independent and sustainable tenancies.
• Completing resident wellbeing and welfare visits.
• Responding to safeguarding concerns and liaising with appropriate agencies.
• Managing lettings, voids and tenancy-related matters.
• Handling low-level ASB and neighbourhood issues.
• Carrying out health and safety inspections and ensuring compliance standards are met.
• Coordinating external support services and contractor visits.
• Promoting resident engagement and fostering a positive community environment.
• Maintaining accurate records and housing management systems.

What you'll need to succeed

• Previous experience within retirement living, sheltered housing, supported housing or housing management.
• Strong understanding of safeguarding and resident wellbeing.
• Experience managing tenancy-related issues and customer-focused casework.
• Excellent communication and relationship-building skills.
• Knowledge of health and safety requirements within a housing environment.
• Ability to work independently and manage a varied workload.
• A compassionate, resident-focused approach.

What you'll get in return

• Competitive hourly rate of £18.63 per hour via Hays.
• Full-time hours with a stable 3-month rolling contract.
• Opportunity for contract extensions and potential permanent employment.
• The chance to work within a well-regarded housing organisation making a genuine difference to residents' lives.
• Ongoing support from a dedicated Hays consultant throughout your assignment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or contact Lauren Corkill at Hays for a confidential discussion about your next career move.

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