RLS Scheme Manager (Retirement Living Services)

Location: Chester
Pay Rate: £17.70 per hour (via Hays)
Contract: 3-Month Rolling Contract with Potential for Extension or Permanent Appointment
Working Pattern: Full-Time, 37 Hours per Week, 5 Days On-Site

Your new company

An established and resident-focused housing provider is seeking an experienced RLS Scheme Manager to support the delivery of high-quality retirement living services across one of its schemes in Chester. With a strong commitment to resident wellbeing, independent living and community engagement, the organisation is recognised for creating safe, supportive environments where residents can thrive.
Your new roleAs RLS Scheme Manager, you will be responsible for the day-to-day management of a retirement living scheme, ensuring residents receive an exceptional housing service while maintaining a safe, welcoming and well-managed environment.Acting as the main point of contact within the scheme, you will build strong relationships with residents, support their wellbeing and independence, and ensure housing management and compliance responsibilities are delivered effectively.
This is an excellent opportunity to join a well-respected social housing provider on a 3-month rolling contract, with the potential for extension or a permanent opportunity for the right candidate.

Key duties will include:

• Managing the day-to-day operation of a retirement living scheme.
• Supporting residents to maintain independent and sustainable tenancies.
• Conducting resident wellbeing and welfare visits.
• Responding to safeguarding concerns and liaising with relevant agencies.
• Managing lettings, void properties and tenancy-related matters.
• Handling low-level ASB and neighbourhood issues.
• Carrying out regular health and safety inspections and compliance checks.
• Coordinating contractors, support providers and external partners.
• Promoting resident engagement and community activities within the scheme.
• Maintaining accurate records and updating housing management systems.
• Ensuring communal areas are safe, well-maintained and compliant with relevant standards.

What you'll need to succeed

• Previous experience within retirement living, sheltered housing, supported housing or housing management.
• Knowledge of tenancy management, safeguarding and resident wellbeing.
• Experience managing resident-focused casework and housing-related issues.
• Strong communication and relationship-building skills.
• Ability to work independently and effectively manage competing priorities.
• Good understanding of health and safety responsibilities within a housing environment.
• A proactive, compassionate and customer-focused approach.

What you'll get in return

• Competitive hourly rate of £17.70 per hour paid weekly via Hays.
• Full-time hours with a stable 3-month rolling contract.
• Opportunity for contract extensions and potential permanent employment.
• The chance to work within a highly respected housing organisation.
• Ongoing support from a dedicated Hays consultant throughout your assignment.
• The opportunity to make a meaningful difference to the lives of older residents.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Lauren Corkill at Hays for a confidential discussion about your next career move.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk