Job Title: Credit Controller

Location: North Bristol (Hybrid: 3-4 days in office / 1-2 days remote)

Contract Type: Temp to Perm

About the Role

We are seeking a motivated, detail-oriented Credit Control Specialist to join an established finance team based in North Bristol. This is a contract role with genuine long-term potential to transition into a permanent role.

You will take full ownership of a dedicated section of the sales ledger, actively managing debt collection, resolving invoice queries, and ensuring cash flow targets are met. This position suits an experienced credit controller who enjoys direct client interaction and thrives in a hybrid working setup.

Key Responsibilities

• Ledger Management: Actively chase outstanding debts via telephone, email, and written correspondence while maintaining high professional standards.
• Query Resolution: Collaborate with internal sales and billing teams to investigate and resolve invoice disputes or account discrepancies efficiently.
• Cash Allocation: Match and allocate incoming payments (BACS, direct debit, card payments) accurately against customer accounts.
• Credit Risk & Limits: Assess creditworthiness for new and existing accounts, setting appropriate credit limits in line with company policy.
• Reporting: Prepare weekly aging reports and update management on high-risk accounts, cash flow forecasts, and bad debt risks.
• Account Reconciliation: Perform regular account reconciliations to ensure ledger accuracy and prompt release of held orders.

• Experience: Proven experience in a dedicated Credit Control or Sales Ledger role.
• Communication: Clear, confident communicator with an assertive yet diplomatic approach to debt collection.
• IT Skills: Proficient in Microsoft Excel (VLOOKUPs, Pivot Tables) and general computer literacy.
• Location & Travel: Based in or easily commutable to North Bristol for 3-4 office days per week.
• Flexibility: Available to start on short notice or immediately.