Maintenance Controller Join our team as a Maintenance Controller, coordinating reactive maintenance works and ensuring excellent service delivery to our clients. Key Responsibilities * Manage incoming client enquiries, log maintenance requests and provide updates on ongoing jobs. * Schedule and allocate work to engineers and subcontractors, ensuring SLA response times are met. * Coordinate appointments, access arrangements and engineer diaries. * Prepare and submit permits to work and RAMS where required. * Maintain accurate records across CAFM systems and client portals. * Review engineer paperwork, timesheets and completion reports, ensuring jobs are closed out efficiently. * Order and track materials, liaising with the procurement team as required. * Participate in the out-of-hours on-call rota (approximately 1 week in 6). Skills & Experience Essential * Experience in a maintenance coordination, scheduling or labour control role. * Strong planning, organisation and prioritisation skills. * Excellent communication and customer service skills. * Good IT skills, including Microsoft Excel. * Ability to work effectively within a fast-paced team environment. * Willingness to participate in the out-of-hours on-call rota. Desirable * Experience using CAFM systems. * Knowledge of permits to work, RAMS and SLA response times. What We Offer * Competitive salary and benefits package. * Full training on CAFM systems, including Job Logic. * Career development and progression opportunities. * Supportive and collaborative team environment. * Opportunity to join an established business with over 30 years' industry experience