Retrieval Officer

National Library | Wetherby (Boston Spa)Site-Based Role | Free Parking AvailableImmediate Start3-Month Temporary Contract with Potential Extension£13.45 per hour

Are you looking for an opportunity to work within a nationally recognised library service, supporting the retrieval, storage and management of valuable collections? We are seeking a Retrieval Officer to join a busy operational team based in Wetherby (Boston Spa).

This is a hands-on role requiring excellent attention to detail, strong teamwork skills and a commitment to delivering outstanding customer service. Applicants must be able to commute to the site as this is a fully office-based position.

The Role

As a Retrieval Officer, you will play a key role in ensuring the efficient and accurate processing of customer orders while maintaining the integrity and security of the library's collection. You will contribute to achieving service delivery targets and ensuring collection items are retrieved, stored and tracked correctly.

Key Responsibilities

• Promptly and accurately retrieve collection items to fulfil customer orders and meet service KPIs.
• Ingest collection items into storage locations accurately and efficiently.
• Use catalogues, IT systems and standard operating procedures to resolve collection item queries.
• Support stock audits and collection moves across storage facilities.
• Ensure all items are accurately tracked and updated within the Warehouse Management System (WMS).
• Assist with the retrieval, digitisation and preparation of collection materials for delivery.
• Return collection items to storage safely and accurately.
• Support collection care activities and identify items requiring specialist attention.
• Contribute to stock movement projects to maximise storage capacity.
• Work flexibly across different storage facilities and operational areas as required.

About You

We are looking for candidates who can demonstrate:

• A strong customer-focused approach and commitment to service excellence.
• Experience working effectively within a team environment.
• A methodical and accurate approach to work.
• Good literacy and numeracy skills.
• The ability to work to targets while maintaining high levels of accuracy.
• Confidence using IT systems, including Microsoft Office applications and database systems.
• A flexible attitude and willingness to learn new skills.
• The ability to use initiative and solve problems independently.

Physical Requirements

This role involves a significant amount of physical activity

Desirable Experience

• Knowledge of library collections or archive environments.
• Experience working within storage, logistics, warehouse or retrieval operations.
• Experience supporting continuous improvement initiatives.
• Confidence adapting to changing processes and procedures.

What You'll Receive

Immediate start available

Competitive hourly rate of £13.45 per hour

Free on-site parking

Opportunity to work for a prestigious national organisation

Full training provided

Potential for contract extension beyond the initial 3 months

Location

Wetherby (Boston Spa)

Applicants must be able to reliably commute to site.

Apply Now

If you're organised, reliable, physically active and enjoy working within a fast-paced team environment, we'd love to hear from you.