Lettings Coordinator - Sutton - £24,000 Base Salary + Commission & 10% Discretionary Bonus

Our client, a globally established Real Estate Agency, are currently seeking an experienced Lettings Coordinator to facilitate all New Lets and Rent Increases for 166 Built to Rent apartments.

Responsibilities:

• To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
• Achieving client set KPI's and targets.
• Arranging and conducting property viewings.
• Negotiating and processing offers.
• Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
• Negotiating and managing rent increases.
• Working alongside the lettings managers to develop strategy and incentives.
• Working alongside central Tenancy Progression team to complete deals.
• Provide required lettings data for commentary for centralised reporting.
• Regularly updating property advertisements on portals and social media appropriate
• Performing pre void inspection reporting to property management team on presentation and condition of apartments.
• Arranging void works including but not limited to inventories, cleans and light maintenance.
• Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
• Support resident events and activities.
• Responding to additional resident queries and concerns where required.
• Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.

Requirements:

• Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
• Up to date knowledge of appropriate Regulation and Legislation
• Excellent written and spoken etiquette
• Common sense approach
• Ability to think on their feet and make considered decisions
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• IT literate and social media savvy

Working Hours: 30 hours a week, flexibility on hours and days
Salary: £24,000 Base + Commission of up to £10k based on KPIs & 10% discretionary bonus

For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.

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