Are you a confident communicator who enjoys helping people and wants to build a career in sales and customer service? We are looking for Customer Sales & Service Advisors to join our client’s team at their state-of-the-art office in Motherwell. No previous product knowledge is required we are just looking for people with the right attitude, communication skills and willingness to learn. The Role * Support customers across sales and customer service * Handle calls, live chat and emails * Help with quotes, purchases, renewals and policy queries * Identify opportunities to offer relevant products and services * Resolve customer queries and provide appropriate solutions * Deliver a professional and positive customer experience * Work towards KPIs and service targets About You * Confident and friendly communicator * Customer-focused and empathetic * Self-motivated with a positive attitude * Comfortable with both sales and service conversations * Strong attention to detail * Able to work well as part of a team * Keen to learn and develop * Previous insurance experience is not essential What We Offer * £27k starting salary * Hybrid working after successful probation * Career development and professional qualifications * Enhanced holiday, maternity and paternity packages * Employee wellbeing programme * Buy and sell holiday scheme * Life assurance of 4x salary * Financial wellbeing support * Social events and a vibrant workplace * Staff wellness / time out area * Prayer room available on-site Whether you’re starting your career, looking for a change or ready for your next opportunity, we want to hear from you