Customer Service & Sales Advisor Location: Bradford, BD3 Salary: £24,735 basic + uncapped bonus Hours: Mon-Thurs 9am-5:30pm | Fri 10am-4pm Contract: Full-time, permanent Holidays: 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays Hybrid working - following completion of probation period Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales? Join a fast-growing Bradford-based business as a Customer Service & Sales Advisor, where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development. What You'll Be Doing: Responding to inbound calls and warm leads from customers who've requested a call via the website (dealing with the renewal process for an insurance policy) Taking a consultative approach to understand customer needs and guide them to the right solution Handling queries professionally and efficiently, ensuring every interaction is a positive one Putting the customer at the heart of everything you do, delivering a first-class experienceWhat We're Looking For: Previous experience in a customer-facing role such as retail, hospitality, contact centre, sales, or a similar environment, or a recent graduate eager to kick-start their career. Excellent communication and active listening skills, with the ability to build rapport quickly. A friendly, empathetic, and professional approach, with a genuine passion for delivering outstanding customer service.What's in it for you? No weekends - enjoy a healthy work-life balance Early finish Fridays - start your weekend sooner Uncapped bonus - your effort directly impacts your earnings Hybrid working - flexibility to work from home following probation period (2 days per week from home) Holidays - 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age