An excellent opportunity for an Operations Assistant to join a well-established company based in Dereham Job Type: Full-time, Permanent Salary: £27,000 Per Annum Location: Dereham, NR20 About the Company: Norwich’s leading independent plumbing, heating and electrical company. They have a team of highly experienced engineers and tradespeople to support all of your service and maintenance needs from leak repairs to renovations. About the Role: The company is looking for a friendly, confident and people-focused person who thrives in a busy environment and takes pride in great service. You will play a key role in supporting the Operations Team, daily tasks will include; * Speaking with customers and handling enquires * Following up after engineer visits * Preparing and sending quotes * Scheduling bookings and coordinating logistics * General operational and administrative support Candidate Requirements * At least 1 years of customer service experience * At least 1 years of administrative experience * Excellent communications skills * Strong attention to detail * Good computer literacy * A positive, proactive attitude and willingness to learn Company Benefits: * Company events * Additional holidays after qualifying period * Private medical insurance after qualifying period * Full sick pay after qualifying period * On-site parking * Full training given If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need