Role: Product Support Application Specialist Location: South Wales, Field Based (Own vehicle and driving license required) Hours: Full-time Contract: 12 months, Inside IR35 Pay: £200 - £230 per day PAYE basic or £265.27 - £305.06 per day Umbrella An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation. This is a customer-facing, field-based position, supporting laboratories across South Wales with diagnostic systems, training, troubleshooting and technical support. Full training and induction will be provided. Benefits: 25 days holiday + bank holidays 12-month contract Full training and induction provided Mileage paid weekly Varied field-based role working directly with laboratory customers The Requirements: Must be based in South Wales Biomedical Scientist or laboratory experience required Own vehicle and UK driving licence required Experience within diagnostics or pathology laboratories advantageous Strong customer service and communication skills Comfortable in a customer-facing role Must be happy to travel throughout the region and across mainland UK Flexibility for overnight stays when required The Role: Visit and support laboratory customers across South Wales Provide hands-on product and application support Train laboratory staff on diagnostic systems Troubleshoot technical and application issues Support system implementation and optimisation Build strong relationships with customers Work alongside technical and engineering specialists Travel throughout mainland UK when required, including overnight stays If you're keen to join an exceptional team where you can combine your laboratory experience with a varied, customer-facing field role, then please apply to this Product Support Application Specialist role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm