Family Hub Information & Administration Assistant

Location: Bolton Council, Great Lever Family Hub, Leonard Street, Bolton, Lancashire, BL3 3AP

Pay Rate: £13.74 per hour PAYE

Temporary Contract (2 - 3 Months)

Bolton Council is seeking a highly organised and motivated Family Hub Information & Administration Assistant to join the team at Great Lever Family Hub on a full-time temporary basis for the next 2 - 3 months.

This is an excellent opportunity for an experienced administrator who is passionate about providing outstanding customer service and supporting children, families, and professionals within a busy Family Hub environment.

Day-to-day of the role:

• Providing administrative support to the Family Hub team.
• Acting as a first point of contact for visitors, families, and partner agencies.
• Processing information accurately using internal databases and systems.
• Managing appointments, records, and confidential documentation.
• Answering telephone and email enquiries in a professional manner.
• Supporting the delivery of services by maintaining accurate records and reports.
• Ensuring all data is handled in line with confidentiality and GDPR requirements.
• Assisting with general office duties and day-to-day administration tasks.

Required Skills and Qualifications:

• A valid Enhanced DBS Certificate registered on the Update Service.
• Previous administrative experience within a busy office environment.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong IT skills and confidence using databases, Microsoft Office applications, and internal systems.
• The ability to work effectively both independently and as part of a team.
• Good attention to detail and accuracy when handling information.

Benefits:

To apply for this Family Hub Information & Administration Assistant position, please send your cv to