Optical Assistant – Harrow Lunaria Recruitment is currently seeking a full time Optical Assistant to join a friendly and well-established optical practice in Harrow. This is an excellent opportunity for someone who is passionate about customer care and looking to develop their career within a supportive and professional environment where service always comes first. The Role As an Optical Assistant, you will be responsible for delivering an outstanding patient experience by: * Welcoming customers and providing exceptional customer service * Carrying out pre-screening eye health checks * Ensuring a smooth and professional handover to the Optometrist * Dispensing spectacles and advising on lens options * Assisting customers in selecting frames that suit their needs and style * Managing collections and aftercare appointments * Fitting, adjusting, and repairing spectacles * Providing contact lens teaches and support * Completing administrative tasks accurately and efficiently * Maintaining high standards of customer care at all times What's on Offer? This practice offers more than just a competitive salary, including: * Attractive bonus scheme * Generous holiday allowance * Friendly and supportive working environment * Excellent opportunities for career progression * Sociable working hours, promoting a healthy work-life balance * The opportunity to work within a respected independent practice About You To be considered for this role, you will need: * Previous experience working within an optical practice * Excellent communication and customer service skills * A professional and positive approach * Strong attention to detail and organisational skills * A genuine passion for helping customers and delivering exceptional service If you're looking for a new challenge and would like to join a practice where customer care is at the heart of everything they do, we'd love to hear from you. Apply today or contact Lunaria Recruitment for more information