Sales and Operations Assistant

Our client is seeking an enthusiastic, driven and organised Sales & Operations Assistant to join their small and friendly team.

Company Benefits:

• Annual salary review and performance-related bonus.
• 22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New Year at management discretion.

Key Responsibilities:

• Proactively identifying and developing new business opportunities through targeted sales activity and marketing initiatives.
• Managing the full sales process from initial enquiry and lead generation through quotation, negotiation, follow-up and conversion.
• Approaching dormant accounts to maximise conversions.
• Developing new business through proactive sales & marketing initiatives.
• Preparing quotations, following up on leads & sales opportunities.
• Building and maintaining strong customer & supplier relationships.
• Managing stock, availability, deliveries/collections to and from customer(s) sites.
• Updating the CRM/ Customer database daily to ensure all information is accurate and up to date.
• Resolving customer and delivery issues, escalating where necessary and providing excellent customer support.
• Supporting the wider team with day-to-day sales and operational administration.
• Developing wider industry knowledge of products, pricing, availability and delivery processes.

Experience and Skills Requirements

• Ideally, a minimum of 2 years’ experience working in a similar or office-based role.
• Confident telephone manner with excellent verbal and written communication skills.
• Commercially minded and interested in developing their sales skills.
• Good understanding of quoting, pricing, sales orders and delivery coordination
• Excellent IT skills and computer literacy, particularly Microsoft Office, Excel and databases.
• Reliable, self-motivated and can work as part of a team.
• Excellent attention to detail and high levels of accuracy and organisation.
• Good time management skills, with the ability to prioritise tasks effectively.
• Quickly adapt to new techniques, processes, technology and other ways of working.
• Keen to learn and develop within a growing business.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.