Sales and Operations Assistant Our client is seeking an enthusiastic, driven and organised Sales & Operations Assistant to join their small and friendly team. Company Benefits: * Annual salary review and performance-related bonus. * 22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New Year at management discretion. Key Responsibilities: * Proactively identifying and developing new business opportunities through targeted sales activity and marketing initiatives. * Managing the full sales process from initial enquiry and lead generation through quotation, negotiation, follow-up and conversion. * Approaching dormant accounts to maximise conversions. * Developing new business through proactive sales & marketing initiatives. * Preparing quotations, following up on leads & sales opportunities. * Building and maintaining strong customer & supplier relationships. * Managing stock, availability, deliveries/collections to and from customer(s) sites. * Updating the CRM/ Customer database daily to ensure all information is accurate and up to date. * Resolving customer and delivery issues, escalating where necessary and providing excellent customer support. * Supporting the wider team with day-to-day sales and operational administration. * Developing wider industry knowledge of products, pricing, availability and delivery processes. Experience and Skills Requirements * Ideally, a minimum of 2 years’ experience working in a similar or office-based role. * Confident telephone manner with excellent verbal and written communication skills. * Commercially minded and interested in developing their sales skills. * Good understanding of quoting, pricing, sales orders and delivery coordination * Excellent IT skills and computer literacy, particularly Microsoft Office, Excel and databases. * Reliable, self-motivated and can work as part of a team. * Excellent attention to detail and high levels of accuracy and organisation. * Good time management skills, with the ability to prioritise tasks effectively. * Quickly adapt to new techniques, processes, technology and other ways of working. * Keen to learn and develop within a growing business. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted