Credit Controllers

Blackburn | Office-based | £35,000–£40,000 per annum

Enjoy taking ownership of your ledger, building relationships and seeing your hard work turn into results?

Imperium Financial Recruitment is recruiting for experienced Credit Controllers to join a large organisation managing an extensive property estate across the UK.

These opportunities offer a varied workload, responsibility for your own debtor ledger and the chance to make a direct contribution to cash flow. You will work closely with finance and property colleagues, combining effective collections with practical problem-solving and professional relationship management.

Property credit control experience is desirable, but not essential. Strong Credit Controllers from other sectors are encouraged to apply.

Your role

You will manage outstanding balances, keep collection activity moving and resolve the queries that can delay payment.

Your responsibilities will include:

• Taking ownership of an allocated debtor ledger.
• Collecting outstanding payments by telephone and email.
• Reviewing aged debt and prioritising accounts requiring attention.
• Building professional relationships with tenants and account holders.
• Investigating payment disputes and resolving queries with finance and property colleagues.
• Reconciling accounts and investigating discrepancies or unallocated payments.
• Agreeing payment arrangements within authorised guidelines and monitoring progress.
• Maintaining accurate records of conversations, correspondence and collection activity.
• Escalating overdue accounts when appropriate.
• Providing updates on debt levels, collections and outstanding issues.
• Supporting month-end reporting and suggesting improvements to credit control processes.

What you will bring

• Previous credit control experience, including responsibility for collecting overdue payments.
• Confident telephone communication and a professional, persistent approach.
• The ability to manage a busy ledger and prioritise effectively.
• Strong account reconciliation skills and attention to detail.
• Confidence using accounting systems and Microsoft Excel.
• A practical approach to investigating and resolving queries.
• The ability to handle challenging conversations calmly and constructively.
• A results-focused attitude and the initiative to keep accounts moving.

Experience collecting rent, service charges or other property-related debts would be useful, but is not a requirement.

Why apply?

• £35,000–£40,000 per annum, depending on experience.
• Responsibility for your own ledger.
• Exposure to an extensive UK property estate.
• A varied role combining collections, account resolution and relationship management.
• The opportunity to make a measurable contribution to financial performance.
• An office-based position in Blackburn.