Primary Purpose of the Role Minute Taker

To undertake the minuting of strategy meetings, and to take notes for a variety of other meetings when required.

Key Accountabilities & Measures Minute Taker

Role Outcomes Minute Taker

• Producing accurate, non-verbatim minutes of CYP statutory meetings within departmental timescales (100%).

Role Measures Minute Taker

• Minutes/notes produced to departmental timescales.
• Quality and accuracy confirmed by independent chairs/managers.

Key Activities Minute Taker

• Taking minutes of strategy meetings and other CYP statutory meetings, summarising information to produce high-quality documents
• Accurately recording meeting attendees and their contact details
• Inputting minute-related data into the IT system
• Proactively suggesting improvements to efficiency, customer experience, and best practice
• Carrying out other duties appropriate to the grade.

Essential Qualifications / Knowledge

• GCSEs A*–C (9–4) or equivalent in English and Maths.
• NVQ3 or equivalent qualification or experience in business support.
• Willingness to undertake learning and development.
• Knowledge of correct grammar, spelling, and punctuation.

Desirable Qualifications / Knowledge

• Basic knowledge of relevant legislation, policies, and procedures.
• Understanding of work within Children, Young People and Families service.
• Broad understanding of safeguarding issues.

Essential Experience

• Experience using Microsoft Office and web-based software.
• Demonstrable administrative experience and understanding of office procedures.
• Experience providing effective customer service to internal and external customers.
• Experience working in a team.
• Experience of minute-taking and note-taking.