HR Team Manager

• Up to £50,000 dependent on experience
• Full-time
• Office based
• Glasgow

We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK.

This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR.

About the job:

In this role you will be responsible for running, motivating and developing a team of HR professionals. You will oversee the office and day-to-day management of the team and support, coach and mentor team members and ensure that they hit company targets.

Main Duties & Responsibilities

• Delivering quality and performance KPI’s and ensuring they are met
• Conducting 1-1’s to maintain an awareness of all staffing matters and performance issues
• Building and maintaining an effective, cohesive and motivated team
• Providing leadership to colleagues and peers
• Promoting awareness of the business’ services
• Forming and maintaining strong working relationships with other areas of the business
• Providing effective support and coaching to the team
• Attending daily morning meetings with the senior leadership team and implementing strategies to ensure a strong performance
• Conducting disciplinaries, grievances etc. where necessary in line with the Employee Handbook
• Keeping the Head of Operations up to date with all staff issues along with pending or proposed courses of action
• Training new and existing members of the team
• Driving the growth and success of the team
• Handling any escalated complaints and taking necessary action
• Monitoring and reviewing performance of team members on a daily basis and providing a detailed daily report to the Head of Operations
• Working with other managers to ensure everyone is supported and service levels are achieved
• Assisting in recruitment drives and interviews to ensure staffing levels are maintained
• Considering how the business can attract more clients in Scotland
• Working with marketing to promote the business in communications and social media
• Any other tasks deemed necessary

You

• Previous experience managing a team of more than 15 people is essential
• Excellent knowledge of and hands on experience with HR processes and procedures is essential
• Can-do attitude with the ability to drive, motivate and support others
• Ability to work in a fast-paced environment
• Dynamic and flexible approach
• Excellent people management and interpersonal skills
• Strong organisation and time management skills
• Excellent customer service skills
• Ability to provide feedback in a constructive manner
• Previous experience dealing with complaints through to resolution
• Solutions based approach
• Ability to contribute to business growth and service improvements

On Offer

• Annual salary up £50,000 dependent on experience
• Monday to Friday, 9am—5pm
• Parking nearby/onsite
• Development and progression
• 25 days holiday + bank holidays
• Your birthday off
• Regular updates on Employment Law, so that you are always up to date
• Free Employee Assistance programme
• Life insurance cover
• Contributory pension scheme
• Social events and department budget for a quarterly day out
• Career pathways to develop your skills and support your progression through the business