Credit Controller

Location: Office-based
Salary: £30,000
Hours: Monday to Friday, 8:30am to 5:00pm (38.75 hours per week, including a 45-minute unpaid lunch)

Join a Friendly and Supportive Finance Team

We're looking for an experienced Credit Controller to join a well-established business and become an important part of a busy finance team. This is a fantastic opportunity for someone who enjoys building relationships, solving problems, and helping keep the cash flow of a successful organisation running smoothly.

You'll be responsible for managing a large customer ledger, speaking with clients, resolving account queries, and ensuring payments are received on time. The role would suit someone who is confident communicating with customers, organised in their approach, and enjoys working in a fast-paced environment.

This is a fully office-based role, so we're looking for someone who enjoys being part of a team and can travel to the office five days a week.

What You'll Be Doing

• Managing a ledger of approximately 1,500 customer accounts across multiple business entities
• Chasing outstanding payments via telephone and email
• Allocating payments and remittances to customer accounts
• Posting cash receipts and maintaining accurate records
• Reconciling customer accounts and resolving discrepancies
• Opening new customer accounts and monitoring credit limits
• Producing copy invoices and statements when required
• Processing daily banking transactions and monthly direct debit collections
• Assisting with month-end reporting using Excel
• Raising manual invoices and credit notes
• Negotiating and agreeing payment plans with customers
• Taking card payments and ensuring accurate processing
• Working closely with customer service and other internal departments to resolve account queries

What We're Looking For

• Previous experience within Credit Control, Accounts Receivable or a similar finance position
• Strong customer service and communication skills
• Confidence speaking with customers over the phone and handling difficult conversations professionally
• Good attention to detail and organisational skills
• Comfortable using Microsoft Office, particularly Excel
• Experience with ERP systems such as SAP would be beneficial, although full training will be provided
• A positive attitude and willingness to work collaboratively within a team

What's in It for You?

• Competitive salary of £30,000
• Employer pension contribution of 5%
• Private medical insurance after successful completion of probation
• Life assurance cover of 3x annual salary
• 31 days' holiday, including bank holidays
• Subsidised on-site canteen
• Free on-site parking
• Secure bicycle and motorbike storage
• Supportive team environment with ongoing training

Why Apply?

This is an excellent opportunity to join a stable and reputable organisation that values its people and offers a supportive working environment. If you're an experienced Credit Controller looking for a role where you can make a real impact while enjoying strong benefits and job security, we'd love to hear from you.