Credit Controller

Leeds City Centre

Up to £33,000 – depending on experience

35 hours per week

Hybrid

Are you an experienced Credit Controller looking for your next opportunity with a business that genuinely invests in its people?

This is a great opportunity to join a well-established and growing business in Leeds City Centre, where you’ll take ownership of your own portfolio, build strong relationships and work as part of a supportive and approachable finance team.

What’s on offer?

• 26 days’ holiday plus bank holidays, with the option to buy and sell additional days
• Hybrid working, initially 4 days in the office for around 3 months for training, moving to 3 days in the office and 2 from home
• Private medical care, dental insurance and life assurance at 4 times your salary
• Matched pension contributions of up to 5%, increasing to 6% after 5 years’ service
• Potential bonus based on company and individual performance
• Free breakfast everyday and fresh fruit, plus regular social events and incentives
• Gym membership and Cycle to Work schemes
• Counselling support for you and your immediate family
• Recognition awards and opportunities for secondments, development and progression
• A flexible and supportive working culture
• Modern and open plan office environment based in Leeds City Centre

About the role

You’ll take ownership of a portfolio of accounts, managing the end-to-end credit control process and building strong relationships with both internal and external stakeholders.

This is a varied role where you’ll be responsible for chasing outstanding invoices, resolving queries, allocating payments and reviewing aged debt, while working closely with internal teams to ensure accounts are managed effectively.

You’ll join an experienced and approachable team, reporting to a supportive Credit Manager who encourages ownership, development and progression.

Key responsibilities

• Managing a portfolio of customer accounts and the full credit control process
• Chasing outstanding invoices by telephone and email
• Building strong relationships with customers and internal stakeholders
• Resolving invoice and payment queries
• Posting and allocating customer payments
• Producing invoices and customer statements
• Reviewing aged debt and providing commentary where required
• Completing bank reconciliations and supporting cash allocation
• Working closely with internal teams to resolve account queries
• Supporting the wider finance team during busy periods, including month end

About you

We’re looking for someone with solid Credit Control experience who is comfortable managing their own ledger and dealing confidently with customers and internal stakeholders.

You’ll ideally have:

• Previous experience in an end-to-end Credit Control role
• Experience managing high-value and/or high-volume accounts
• Strong communication and relationship-building skills
• Excellent attention to detail and organisation
• The ability to prioritise and manage your own workload
• Good Excel and Microsoft Office skills
• Experience working to deadlines, targets and service levels
• A proactive approach and the confidence to deal with challenging queries

The business places real importance on its people, with a strong focus on recognition, development, wellbeing and creating a flexible working environment.

If you’re an experienced Credit Controller looking for a role offering flexibility, growth and a great overall benefits package, we’d love to hear from you.