Customer Service Coordinator

£12.71 per hour | Monday to Friday, 9am–5pm | Hybrid working after training

Are you the person who stays calm, gets the details right and makes sure customers know what’s happening? Our established market leading clients are looking for a friendly, organised person to support customers from initial call to resolution.

You’ll be a key point of contact, answering questions, providing updates and working with other teams and suppliers to keep each query moving. You’ll also check information, update systems and keep clear, accurate records.

You’ll need a warm, confident telephone manner, good attention to detail and the ability to juggle several cases without letting customers feel forgotten. If you’ve worked in a busy customer service or administration role, we’d love to hear from you.

What’s on offer

• 25 days’ annual leave, increasing to 30 days after one full year
• Hybrid working once training has been successfully completed
• Contributory pension scheme
• Healthcare benefits after successful completion of the six-month probationary period

If you enjoy helping people and taking ownership of a problem through to its resolution, please get in touch.

Candidates with relevant background and experience will be contacted within 5 working days