Road freight Operator

Location: Hayes, Heathrow, London

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 9:00am - 5:00pm

Salary up to £38000 pa

Benefits:

· 23 days holiday plus bank holidays

· Company Pension

· Private medical insurance (after probation)

· Hybrid working

This role would suit someone with experience in road freight operations within freight forwarding industry. Experience across multiple modes would be a strong advantage.

Key Responsibilities

· Handle end-to-end road freight import, export and cross trade operations for full load, groupage and intermodal shipments.

· Receive, review, and process shipping documents (invoices, packing lists, certificates).

· Liaise with customers, customs agent, hauliers, overseas agents and delivery sites to ensure smooth movement of freight.

· Provide shipment updates to customers and respond to enquiries promptly

· Occasional quotations to external and internal customers

· Raise invoices and cost approval against supplier charges

· Road freight system and trackers

· Responding confidently and efficiently within a fast-paced freight forwarding environment.

The Successful Candidate

· Experience in road freight operations within a freight forwarding industry

· Multi-modal freight experience would be advantageous.

· Working knowledge of customs clearance processes

· Excellent organisational and time-management skills

· High attention to detail and accuracy

· Strong communication skills (written and verbal)

· Ability to work under pressure in a fast-paced environment

· Problem-solving mindset with a proactive approach

· Strong competency in Microsoft Office, (freight systems, MS Office, email)

Reasons to join

· Opportunity to join a growing and supportive freight forwarding team.

· Exposure to a variety of freight operations and international logistics activities.

· Stable permanent opportunity with career development potential.

· Friendly and collaborative office environment based near Heathrow Airport.

If you do not hear from us within 7 days your application has been unsuccessful.