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Service Support Assistant

Reed

Leicester · Posted 30 Sep 2026 · 29 applicants

£13.92 per hour, inc benefits
Temporary
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Location: Leicestershire
Hours: 37 hours per week
Contract: Maternity Cover, up to 12 months
Start: ASAP
Working Pattern: Hybrid, with 1–2 days per week office-based

We are looking for an organised and proactive Administrator to join a busy Business Support Team supporting the Leicestershire Educational Psychology Service and Specialist Teaching Service.

This is a varied administrative role supporting a large team of teachers, practitioners, educational psychologists and managers.

Key Responsibilities

  • Managing shared inboxes and responding to enquiries
  • Handling telephone calls and providing excellent customer service
  • Inputting and maintaining information on databases
  • Producing letters, spreadsheets, leaflets and PowerPoint presentations
  • Supporting training sessions, workshops and events
  • Data maintenance and basic analysis
  • Supporting invoicing, purchase orders and budget administration
  • General office duties including post and photocopying
  • Providing day-to-day administrative support to colleagues

About You

We are looking for someone with:

  • Good Microsoft Word, Excel and Outlook skills
  • Confidence using databases and electronic systems
  • Strong administration and organisational skills
  • Excellent telephone and customer service skills
  • Experience managing multiple inboxes and priorities
  • Good attention to detail
  • The ability to use your own initiative and work independently
  • A positive, flexible and helpful approach

This is a great opportunity for an experienced Administrator looking for a varied role within a busy professional service.

Candidates who are available immediately or at short notice are encouraged to apply.

Apply now

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