Internal Sales Executive

Fareham | Full-Time | Permanent | Monday to Friday | Office-Based

About the Company

Our client is a leading UK distributor within the construction and building materials sector, supplying specialist products to customers nationwide. With a strong reputation for customer service and long-standing client relationships, they continue to invest in their people and offer excellent opportunities for career development.

The Role

We're recruiting for an Internal Sales Executive to join a successful team based in Fareham.

This is a fantastic opportunity for someone with experience in sales or customer service who enjoys building relationships and delivering excellent customer experiences. Previous sales experience would be beneficial, but we're equally interested in candidates who can demonstrate strong communication skills, commercial awareness and a proactive attitude.

You'll be responsible for handling warm inbound enquiries, preparing quotations, processing orders and supporting customers throughout the sales journey. Alongside this, you'll have the opportunity to identify upselling opportunities, add value to customer conversations and help convert enquiries into successful sales.

Key Responsibilities

• Respond to warm customer enquiries via phone and email.
• Prepare quotations and process customer orders.
• Build and maintain strong customer relationships.
• Follow up quotations and help convert opportunities into sales.
• Identify opportunities to upsell products and services to maximise customer value.
• Proactively contact customers to strengthen relationships and develop accounts.
• Work closely with internal teams and external sales colleagues.
• Maintain accurate customer records and CRM updates.
• Support branch sales, margin and growth targets.

About You

• Experience in sales, customer service, account management or another customer-facing role.
• Excellent communication and relationship-building skills.
• A confident and professional telephone manner.
• Commercially minded with the ability to spot opportunities.
• Strong organisational skills and attention to detail.
• Comfortable using Microsoft Office and CRM systems.
• Positive, proactive and eager to learn.

What's on Offer?

• Competitive salary
• Bonus scheme
• Company pension
• Life assurance
• 23 days holiday plus bank holidays
• Career progression opportunities
• Supportive and collaborative team environment

Interested?

If you're looking for an opportunity to join a well-established business where you can build customer relationships, develop your commercial skills and play a key role in converting enquiries into sales, we'd love to hear from you.

Whether you're currently working in Customer Service, Internal Sales, Sales Support, Retail, Trade Counter, Contact Centre or Account Management, this could be a great next step in your career.