Customer Service Advisor / Administrator – Dartford Location: Dartford, Kent Job Type: Full-time, Permanent / Temp-to-Perm We are recruiting for a Customer Service Advisor / Administrator to join a busy team in Dartford. This is an excellent opportunity for someone with previous experience in customer service, call centre, administration, customer support or a similar office-based role. You’ll be joining a busy working environment where you’ll be speaking with customers, organising deliveries and making sure information is kept accurate and up to date. The role Your day-to-day duties will include: * Handling inbound and outbound customer calls * Booking deliveries and managing schedules * Dealing with customer queries * Updating internal systems and customer information * Data entry and general administration * Liaising with customers, drivers and internal teams * Providing excellent customer service What we’re looking for We’d like to hear from you if you have: * Previous customer service, call centre or administration experience * A confident and professional telephone manner * Good computer and data entry skills * Strong communication skills * Good organisational skills * A positive and reliable attitude * The ability to work well in a busy environment Experience as a Customer Service Advisor, Customer Service Administrator, Call Centre Advisor, Customer Support Advisor, Office Administrator, Administrator, Customer Care Advisor or similar would be beneficial. Benefits * Company pension * Free on-site parking * Canteen * Company events * Good transport links * Permanent and temp-to-perm opportunities If you’re looking for a customer service or administration job in Dartford and have the relevant experience, we’d love to hear from you. Apply today and a member of our recruitment team will be in touch to discuss the role with you. Work Location: Dartford, Kent – in person