Quality Assurance & Improvement Officer

Location: West Midlands

Rate: £300 to £400 per day via umbrella, negotiable depending on experience

Contract: 3 to 4 months initially, with potential for extension

Working Pattern: Hybrid, with a minimum of 2 days per week visiting care homes and providers across the area

Start Date: ASAP

We are currently working with a local authority in the West Midlands who are looking to appoint an experienced Quality Assurance & Improvement Officer on an interim basis.

The role will sit within Adult Social Care and will focus on provider quality, quality assurance and improvement across the service.

Key Responsibilities

• Carrying out quality assurance visits and audits with care homes and other Adult Social Care providers
• Monitoring provider quality, compliance and contract performance
• Identifying areas for improvement and supporting providers with action and improvement plans
• Following up on quality concerns and monitoring progress against agreed actions
• Working closely with commissioning, operational and external partners, including CQC
• Supporting quality monitoring and reporting, including the use of audit and performance tools
• Providing clear evidence and recommendations around provider quality and service improvement

Essential Experience

• Recent experience within Adult Social Care
• Strong experience in quality assurance, quality monitoring or provider monitoring
• Experience working within commissioning or contract monitoring
• Experience carrying out provider visits, audits or quality assessments
• Experience using quality assurance or audit tools/frameworks
• Good understanding of CQC requirements and Adult Social Care quality standards
• Ability to work independently and hit the ground running

This is an excellent opportunity for an experienced Adult Social Care professional with a strong background in quality assurance, commissioning or provider monitoring.

If you are interested, please apply with your latest CV or get in touch for further information.