The Role Ground Maintenance Operative

Reporting to the local Estate Services Manager, you will undertake a wide range of grounds maintenance duties to ensure our estates, communal outdoor spaces, and green areas are safe, attractive, and well maintained. You will be provided with the tools, machinery, uniform, safety boots, and personal protective equipment required to carry out your role effectively. This position involves physically demanding outdoor work in all weather conditions.

The Location Ground Maintenance Operative

Our front-line teams work across our estates and neighbourhoods within our operational area.

What You'll Be Doing Ground Maintenance Operative

• Carrying out routine grounds maintenance including grass cutting, strimming, hedge trimming, pruning, weeding, leaf clearance, and litter picking.
• Maintaining communal gardens, landscaped areas, pathways, shrub beds, and open spaces to a high standard.
• Planting and maintaining seasonal bedding, shrubs, trees, and other landscaping features.
• Using grounds maintenance machinery and equipment safely, including mowers, strimmers, hedge cutters, leaf blowers, and pedestrian-operated machinery. Full training will be provided where required.
• Carrying out minor landscaping works, including mulching, turf repairs, fence repairs, and soft landscaping improvements.
• Ensuring estate grounds are clean, safe, and free from hazards, reporting any defects or health and safety concerns promptly.
• Undertaking inspections and completing reports as required.
• Supporting colleagues and providing cover during periods of absence.
• Acting as a point of contact for residents, responding professionally to enquiries and concerns.
• Identifying vulnerable residents and reporting concerns to management or housing teams where appropriate.
• Maintaining a professional, courteous, and customer-focused approach at all times.
• Following all Health and Safety procedures, risk assessments, and safe systems of work.
• Carrying out other duties appropriate to the role as required.
• What You'll Need Ground Maintenance Operative
• Experience in grounds maintenance, horticulture, landscaping, or estate services.
• Practical skills and knowledge of maintaining outdoor spaces to a high standard.
• Experience using grounds maintenance machinery and hand tools safely.
• Basic understanding of horticultural practices, including plant care, pruning, and weed control.
• Knowledge of Health and Safety requirements relevant to grounds maintenance operations.
• Ability to work independently and as part of a team.
• Good communication skills and the ability to engage positively with residents, contractors, and colleagues.
• Ability to use a smartphone or handheld device to access company systems, emails, and report maintenance or health and safety issues.
• A proactive, can-do attitude with the ability to use initiative and manage workloads effectively.
• Full UK Driving Licence essential.