Receptionist / Administrative Assistant

We are seeking a professional, approachable, and highly organised Receptionist / Administrative Assistant to join our friendly school team. As the first point of contact for pupils, parents, visitors, and staff, you will play a vital role in creating a welcoming environment whilst supporting the smooth and efficient running of the school office.

This is an excellent opportunity for an enthusiastic individual who enjoys working in a busy school environment and is committed to supporting the education and wellbeing of young people.

Key Responsibilities

• Act as the first point of contact for all visitors, parents, staff, and pupils, providing a professional and welcoming reception service.
• Manage the reception area, ensuring all safeguarding and school procedures are followed at all times.
• Support the day-to-day administration of the school office under the direction of the Office Manager.
• Answer telephone calls, respond to enquiries, and direct communications appropriately.
• Provide administrative support including data entry, filing, record management, and the preparation of school documentation.
• Assist with attendance, pupil welfare, and first aid duties where required, providing cover during staff absences.
• Maintain accurate records and ensure confidentiality is upheld at all times.
• Support school events and wider administrative activities as required.
• Contribute positively to the school's values, ethos, and commitment to providing an outstanding educational experience for all pupils.

Skills and Experience Required

• Previous experience in a receptionist, administrative, or customer service role.
• Excellent communication and interpersonal skills with the ability to build positive relationships with pupils, parents, visitors, and colleagues.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• A professional, friendly, and approachable manner.
• Good IT skills, including proficiency in Microsoft Office applications.
• Ability to work independently and as part of a team in a fast-paced environment.
• High levels of accuracy, attention to detail, and confidentiality.
• Experience of working within a school environment would be advantageous but is not essential.