Risk & Compliance Investigator

Overview of the role

Bestway Healthcare are expanding their Audit, Risk & Compliance team and are looking for an Investigator to help protect the business from financial loss, fraud, theft and control weaknesses.

Reporting to the Compliance & Investigations Manager, you will play a key role in identifying concerns, conducting thorough investigations and delivering evidence-based outcomes. Working across a diverse retail and healthcare environment, you will use data, investigative techniques and stakeholder engagement to support fair, objective and confidential investigations while helping to strengthen controls and reduce future risk.

This is a national, field based role that will require occasional overnight stays. The role will require a mixture of site visits and home working. Therefore flexibility to travel is essential. A company car will be provided as part of the overall package.

Main Responsibility

• Conduct investigations into potential fraud, theft, misconduct and business loss.
• Analyse business data, exception reports and other evidence to identify areas of concern.
• Gather, review and assess evidence from multiple sources, including CCTV footage and business systems.
• Conduct investigative interviews in line with company policies and procedures.
• Produce clear, factual and evidence-based investigation reports with practical recommendations.
• Manage investigations from initial review through to conclusion, ensuring accurate documentation throughout.
• Support loss recovery activities and liaise with external partners where required.
• Identify control weaknesses and contribute to improvements that reduce future risk.
• Maintain accurate case records and management information to support reporting and governance.
• Attend court proceedings on behalf of the business when required.

The Ideal Candidate

• Experience conducting workplace investigations, evidence gathering, data analysis or operational assurance activities within a regulated or compliance-focused environment.
• Strong analytical skills with the ability to interpret data, identify anomalies and reach balanced, evidence-based conclusions.
• Understanding of investigation best practice, confidentiality requirements and fair process principles.
• Experience conducting structured investigative interviews and producing clear written reports.
• CCTV operative knowledge - experience reviewing footage to detect theft or fraud.
• Experience working with third parties such as a police and governing bodies.
• Desirable- WZ Investigative Interview Training or equivalent
• Desirable - knowledge of failure to prevent fraud legislation

Full UK drivers license is essential as the role will require regular travel to sites across the country.

Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you .

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

About the Company

For over 70 years, we've been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

'Together we make a difference'

Apply

Risk & Compliance Investigator

• Salary £40'000 + company car
• Vacancy ID well/TP/83737/12642
• Contract Type Permanent - Full Time
• No. Hours per week 37.5
• Closing Date 31 October, 2026
• Job Category Support Centre
• Division / Function Finance
• Location Field Based, United Kingdom (Incl. Northern Ireland)
• Posted on 1 October, 2026

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