Celltherm Coldrooms, Narborough, LE19 2GW Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch) We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position. To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently. Key responsibilities: * Be the first point on contact for customer enquiries. * Prepare quotations, sales orders and other sales documentation. * Support our external sales representatives. * Enter and maintain customer and product information in our CRM system. * Process customer orders accurately and promptly. * Communicate order details to the Operations Manager. * Track order progress and provide customers with updates. * Maintain sales reports, customer records, and order histories. * Follow up on outstanding quotations and orders. * Ensure sales documentation is filed and maintained correctly. * Occasional assistance in our warehouse for lite duties, will involve manual work. Experience: * Experience in customer service and sales administration. * Strong communication and organisational skills * Excellent attention to detail * Confident speaking with customers and resolving issues * Customer focused with a willingness to learn and develop