Customer & Sales Support Representative

Buckinghamshire
£28,500 + Quarterly Bonus (up to 20% annually)
Hybrid Working - 2 days from home after probation

About the Company

Are you passionate about delivering great customer service and building strong relationships? If so, we'd love to hear from you!

We're working with a successful, global business within the construction and interiors sector, established for over 30 years. They're on the lookout for a friendly, driven Customer Service & Sales Support Representative to join their team. With a great culture, ongoing investment, and exciting plans for the future, there's never been a better time to get on board.

What You Will Be Doing

• Being the first point of contact for customers, providing a warm and professional service
• Managing orders, returns, and customer enquiries
• Building strong relationships and becoming a trusted contact for customers
• Providing updates on pricing, stock, and deliveries
• Spotting opportunities to maximise sales and add value
• Resolving customer queries quickly and efficiently
• Working closely with colleagues to achieve team goals

What You Will Need to Succeed

• Experience in customer service, sales support, or internal sales
• A positive, can-do attitude and a genuine passion for helping customers
• Excellent communication and people skills
• A confident and friendly telephone manner
• Strong organisational skills and attention to detail
• Good IT skills and the ability to learn new systems quickly

Benefits

• £28,500 starting salary
• Quarterly bonus scheme worth up to 20% annually
• Hybrid working after probation
• 25 days holiday + bank holidays
• Free on-site parking
• 6% employer pension contribution
• Life assurance (4x salary)
• Ongoing training and career development opportunities

What you need to do now

Please click apply now with your most up to date CV, and I will get back to you as soon as I can, thanks!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.