The Opportunity

An exciting opportunity has arisen for an experienced National Account Manager to join a market-leading organisation and take ownership of a key strategic retail accounts. This role will be responsible for driving profitable growth, developing strong customer partnerships, and delivering long-term commercial success through effective account management and strategic planning.

Working closely with internal stakeholders across Sales, Supply Chain, Marketing, Finance, and eCommerce, you will play a key role in shaping and delivering account growth plans while ensuring exceptional execution of commercial agreements.

Key Responsibilities

• Manage and develop a major national retail account.
• Lead the creation and delivery of annual Joint Business Plans (JBPs).
• Negotiate annual trading agreements, pricing strategies, rebates, and promotional activity.
• Identify opportunities to drive revenue, profitability, and market share growth.
• Own forecasting, budgeting, and P&L management for the account.
• Build strong relationships with Buyers, Category Managers, Supply Chain, and eCommerce teams.
• Analyse market trends, customer insight, and performance data to support commercial decision-making.
• Collaborate internally to ensure successful execution of customer initiatives.
• Monitor account performance against targets and implement corrective actions where required.

About You

We are looking for a commercially driven National Account Manager who thrives in a fast-paced retail environment and has a proven track record of delivering profitable growth.

Essential Experience

• Previous National Account Management experience with a major retail account.
• Experience working with FMCG or largeUK retail customers.
• Strong understanding of retail buying cycles, category management, and promotional planning.
• Experience developing and leading Joint Business Plans (JBPs).
• Commercial negotiation experience, including pricing, rebates, and annual trading agreements.
• Experience managing forecasts, budgets, and P&L responsibility.
• Proven ability to identify and deliver growth opportunities.

Key Competencies

Commercial Acumen

• Strong financial and commercial understanding.
• Comfortable managing margins, pricing, and profitability.
• Data-driven approach to decision making.

Relationship Management

• Exceptional stakeholder management skills.
• Ability to build credibility with both internal and external stakeholders.
• Strong influencing skills and ability to work cross-functionally.

Negotiation Skills

• Confident managing challenging commercial discussions.
• Proven track record of securing mutually beneficial outcomes.
• Able to challenge constructively whilst maintaining strong relationships.

Strategic Thinking

• Ability to develop and execute long-term growth plans.
• Translate customer and market insights into commercial actions.
• Align customer strategy with wider business objectives.

What's on Offer?

• Competitive salary of £40,000 - £50,000
• 5% annual bonus
• Company car
• Opportunity to manage a high-profile retail account
• Supportive and collaborative working environment
• Clear opportunity to make a significant commercial impact

If you are an experienced National Account Manager with a strong retail background and a passion for driving growth through strategic customer partnerships, I would love to hear from you.

For more information, please contact Alexandra Eliott om