Remediation lead

Place of Work: Liverpool

Contract Type: Permanent

When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.

Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.

About the role

In your role as Remediation lead, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to support the Remediation Working Group and Steering Committee to design, implement and test data and benefit remediation strategy, processes, calculations and solutions, ensuring the accuracy and compliance of the work produced in line with governance and quality standards.

Be a key point of contact with external providers, ensuring proposed solutions are fit for purpose, accurately implemented and scope, risk and cost are appropriately managed.

What you will be doing

As a trusted part of the Group Risk and Funding team you will be responsible for:

1. Leading day-to-day activity on remediation, working closely with the Chair of Remediation Steering Committee, Working Group and Remediation Control Manager to set and drive strategic direction of the Remediation programme.
2. Support the Remediation Control manager in design, implementation, testing and control of remediation operating model.
3. Provide and lead technical input into remediation approach of both bulk solutions for historic issues and go forward solutions to be implemented within administration platform. This would include inputting and in some cases leading:

o Approach to data and approximations

o Design and review of remediation approaches

o Supporting and reviewing calculation specifications

o Communication approach and strategy

1. Be a standing member of the Remediation Working Group working closely with legal, tax, communications and administration experts to input, design and ultimately deliver remedies to historic benefit and data issues that are identified for remediation.
2. Support the Remediation Control manager and Chair of the Remediation Steering Committee in preparation and delivery of appropriate materials for executive committees such as Steering Committee, and Trustee committees including Pensions Committee and Board.
3. Support the working group and steering committee in supplier management of any third party supplier appointed to support remediation activity. Including:

o Shaping division of work between provider and in-house function

o Establishing appropriate quality control approaches

o Solution design and associated scope management

1. Inputting into the review and recommendation of the target pace and prioritization of remediation matters.

About you

We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.

To be successful in the role you will have:

1. A qualified Fellow of the Faculty and Institute of Actuaries.
2. Significant experience of managing both technical and process elements of remediation exercises, ideally leading remediation projects with hands on experience of solution design and calculation review.

Why join us?

At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!

How we will reward you

1. Great starting salary
2. Generous annual leave package
3. Access to a high quality pension scheme provided through Universities Superannuation Scheme
4. Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
5. Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
6. Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
7. Learning and development opportunities to develop your skills, knowledge and talent
8. Employee Volunteer Day’s to support the communities where you work and live
9. Cycle to Work Scheme

Our culture and values

Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:

1. Integrity
2. Collaboration
3. Excellence

About us

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 599,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £84 billion (at March 2026). To find out more, please visit

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